ADIE FAQ
Q. What is the limitation of trial version?
A. Trial version will allow you to export only 5 users and one OU.
Q. What is the license Agreement?
A. You can use single license for as many times you wish to Export and Import Users and OUs in your domain.
Q. Can I use ActiveDirectoryExport on Windows 2008 Platform?
A. Yes. You can Export from Windows 2003 and Import to Windows 2008. Also, we support Windows 2003 to Windows 2003, Windows 2008 to Windows 2008, Windows 2008 to Windows 2003, Windows 2000 to Windows 2000 or Windows 2003 or Windows 2008.
Q. I cannot locate the Source domain control within ActiveDirectoryExport application.
A. You must run ActiveDirectoryExport on the Source Domain Host Controller. You cannot run it on a workstation and try to Export Users and OUs.
Q. I cannot logon to Target Domain Controller to Import Users and OUs.
A. You must run ActiveDirectoryExport on Target Domain Host Controller.
Q. I can locate my Domain Host Controller but unable to get list of Users and OUs.
A. You must use user id and password which is administrator and has Domain Admin rights.
Q. Can use a single license for more than one domain?
A. You can use single license to Export Users and OUs from many domains and then Import into one. This is a great way to consolidate many servers to one.
Q. I am not able to activate ActiveDirectoryExport.
A. Make sure you have Internet access on the server where you are running ActiveDirectoryExport. It needs to connect to our server to validate the serial number.
Q. I did not receive serial key?
A. You must provide a valid email address to receive the serial number. Check your spam folders and make sure email from ActiveDirectoryExport is not blocked. If you still did not get the serial key please contact support at 732-656-4552 Ext. 111 to receive license file.
Q. How much does ActiveDirectoryExport cost?
A. USD $79.00.
Q. Does it install any DLLs on my mail server?
A. It does not interfere with your Mail Server or Active Directory. It uses a standalone executable package which queries Active Directory and gets the List of Users and OUs.
Q. Windows 2008 Server unable to authenticate
A. In domain Controller host name you must provide full computer name such as hostname.domainname.xxx. In Windows 2003 you just need to provide host name.
Q. Is it compatible with Windows 2008 64 Bit Server?
A. Yes. It runs on Windows 64 Bit Servers
Q. On Windows 2008 platform software does not run properly.
A. Preferably you should run the program as administrator. If you are using any other account then make sure that the account is a member of domain admins and administrators group. User Access Control should also be turned off.
Q. What are the minimum system requirements.
A. Software Requirements:
Windows 2000/2003/2008
.net Framework 2.0
Hardware Requirements:
1.6 GHz CPU
512 Megabyte Ram
1 GB free space