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Q. What is the limitation of trial version?

A. Trial mode will allow EXPORT of Active Directory Objects (Unlimited OU's and a combination of 5 Users, Groups and Contacts) for any number of times. IMPORT can only be done 3 times.

Q. What is the license Agreement?

A. You can use single license for as many times you wish to Export and Import Users and OUs in your domain.

Q. Can I use ActiveDirectoryExport on Windows 2012 Platform?

A. Yes. You can Export and Import to and from any Windows Server. See our Feature List for more details.

Q. I cannot locate the Source domain control within ActiveDirectoryExport application?

A. You must run ActiveDirectoryExport on the Source Domain Host Controller. You cannot run it on a workstation and try to Export Users and OUs.

Q. Is there any restriction on the number of emails or domains processed?

A. Please refer to this link for details.

Q. I cannot logon to Target Domain Controller to Import Users and OUs?

A. You must run ActiveDirectoryExport on Target Domain Host Controller.

Q. I can locate my Domain Host Controller but unable to get list of Users and OUs?

A. You must use user id and password which is administrator and has Domain Admin rights.

Q. Can I use a single license for more than one domain?

A. You can use single license to Export Users and OUs from many domains and then Import into one. This is a great way to consolidate many servers to one.

Q. I am not able to activate ActiveDirectoryExport?

A. If you do not have Internet access on the server then make sure you copy the license.dat file in the root of Active Directory Export Installation folder. This file is sent when you purchase the software. For trial version you do not need to activate the software. Just click on Proceed at Enter License Information screen.

Q. I did not receive serial key?

A. You must provide a valid email address to receive the serial number. Check your spam folders and make sure email from ActiveDirectoryExport is not blocked. If you still did not get the serial key please contact support at 732-605-7088 Ext. 111 to receive license file.

Q. How much does ActiveDirectoryExport cost?

A. Active Directory Export Standard 1-500 Users $298 $149
Active Directory Export Standard 1-1000 Users $498 $249
Active Directory Export Standard 1-5000 Users $698 $349
Active Directory Export Standard Unlimited Users $1098 $549

Q. Does it install any DLLs on my mail server?

A. It does not interfere with your Mail Server or Active Directory. It uses a standalone executable package which queries Active Directory and gets the List of Users and OUs.

Q. Windows 2008 Server unable to authenticate?

A. In domain Controller host name you must provide full computer name such as hostname.domainname.xxx. In Windows 2003 you just need to provide host name.

Q. Is it compatible with Windows 2008 64 Bit Server?

A. Yes. It runs on Windows 64 Bit Servers.

Q. On Windows 2008 platform software does not run properly?

A. Preferably you should run the program as administrator. If you are using any other account then make sure that the account is a member of domain admins and administrators group. User Access Control should also be turned off.

Q. What are the minimum system requirements?

Software Requirement

Windows 2000/2003/2008
.net Framework 2.0

Hardware Requirement

1.6 GHz CPU
512 MB Ram
1 GB Free Hard Drive Space

Q. Can I Export and Import Password?

A. Passwords from Windows Platform cannot be Exported due to obvious security reasons and restrictions by Windows Server Platform. Software provides an option to enter a default password for Import to target domain.

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